Contact Us

If you have a question about a rural or tribal transit topic, call us at 888-589-6821, email info@nationalrtap.org, or start a live chat via the button above. We welcome comments and suggestions on National RTAP products as well. 

For individual staff email addresses and phone numbers, see the Staff page. Our hours of operation are Monday–Friday, 9:00 AM–5:00 PM ET.


Tech Support

Visit the Support Center to get answers regarding National RTAP Web Apps – GTFS Builder, ProcurementPRO and Website Builder. If you still have questions, start a live chat, call 888-589-6821 and ask for Tech Support, or email support@nationalrtap.org

For questions about National RTAP eLearning, email elearning@nationalrtap.org.


Peer Support

To connect with a peer in the transit industry who has knowledge or experience to share about issues your agency is facing, you can request peer assistance from our Peer Support Network.

We also offer two, private online forums where you can contact your peers directly:

We also have regular Peer Roundtables for the following audiences: Transit Managers, State Program Managers, and Tribal Transit.


Social Media

Connect with National RTAP through social media on FacebookTwitter, YouTubeLinkedIn and Instagram. Visit any of our social sites and follow, like, comment and share with us. 

Links for our social media sites are also in our website footer and we have social share icons on the left side of all web pages. You can also scan the following QR codes with your phone.

National RTAP Facebook QR Code National RTAP YouTube QR Code National RTAP LinkedIn QR Code National RTAP Instagram QR Code





Office Locations


Headquarters - MA

5 Wheeling Avenue

Woburn, MA 01801

Main: 888-589-6821

Fax: 781-895-1122


Washington, DC

718 7th Street NW

Washington, DC 20001

Main: 888-589-6821


Need Help?

We provide support by phone, email, and chat, plus a number of online resources.


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