The National RTAP Resource Library is a comprehensive collection of rural transit-related materials, including training modules, reports, technical briefs, and articles that you can view, order, or download.
National Rural Transit Assistance Program is a program of the Federal Transit Administration dedicated to creating public & rural transit solutions in America through technical assistance, partner collaboration and FREE training and other transit industry products.
The Website Builder tool features a template loaded with pages that a typical transit agency needs, easy design options, including color customization, and free website hosting. Instructional Videos guide users through each step of the website building process. Technical support staff is also available to answer questions along the way.
This training was updated and enhanced in June 2018 and now includes an eLearning version and a narrated Facilitator's Guide. The course portrays the difficult situations rural transit staff may face and appropriate responses. It covers customer management and behavior modification techniques to help prevent situations from escalating.
Driving Your Online Presence: The Importance of Creating a Website for Your Transit Agency was updated in December 2018. The technical brief highlights the hallmarks of an effective transit website and provides useful steps for developing a new website and tips on improving an existing one.
Intensive hands-on, one-on-one training provides a learning environment that improves performance, fosters motivation, and enables learners to practice takeaways. This spotlight article covers successful practices for Driver Bootcamps and Bus Roadeos from several state RTAP programs and transit associations.
The National Transit Database (NTD) is the main source for information and statistics on US transit systems. Recipients or beneficiaries of grants from the FTA under the Urbanized Area Formula Program (§5307) or Rural Formula Program (§5311) are required to submit their performance data. Each year this data is used to allocate FTA funds to states and transit agencies, and annual NTD reports are submitted to Congress to summarize transit service and safety data. For more information, visit FTA's NTD Website.
NTD started collecting rural transit data in 2006. Rural reporting is streamlined and has fewer requirements than for urbanized areas. A great way to access and analyze rural NTD data is with the Integrated National Transit Database (iNTD) system's Rural Module. Learn more on the Rural iNTD page and use it to compare your state or transit system by different performance measures and variables.
The State RTAP Managers' Forum is a place for RTAP managers to ask questions and share best practices about state RTAP topics such as scholarships, training delivery, program structure, and more. National RTAP staff will make sure that no questions go unanswered, but the exchange of ideas and solutions between RTAP managers is the centerpiece of the Forum, which will also serve as an archive of information about running a state RTAP program.
Are you a state RTAP manager? Find out more on the State RTAP Manager's Forum Webpage and get started today.
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