State RTAP Manager's Toolkit


The State RTAP Manager’s Toolkit is a comprehensive guide to implementing and managing a successful State Rural Transit Assistance Program (RTAP). Material contained in the toolkit comes from the experiences and expertise of State RTAP managers, and in many cases, is supported by additional research.

The toolkit can be read from beginning to end as a guide for new RTAP managers or those looking to enhance an existing program and can also be used for reference about specific aspects of RTAP program management by skipping to the relevant section(s).

Templates or examples are available for most policies and forms used in RTAP programs, as well as links to other relevant information.


Button: Mission Statement and PoliciesDownload Full-Text Toolkit

Table of Contents


Thank you to the National RTAP Review Board members for project guidance, and to the numerous RTAP managers and others who were willing to share their knowledge and materials to make this toolkit a substantial resource (affiliation is shown at the time that they reviewed the toolkit): Kim Adair, North Dakota DOT; Deborah Bach, New Mexico DOT; Kari Banta, Texas DOT; Marcele J. Edington, Michigan DOT; John Edmondson, Illinois DOT; Ryan Fujii, Hawaii DOT; Wil Giron, Louisiana DOT; Mariana Hanefeld, Washington DOT; Dan Harrigan, Arizona DOT; Linda Howell, Washington State DOT; Chris Kleehammer, SETHRA Public Transit; John Krause, Idaho DOT; Shauna Miller, Idaho DOT; Zenotha Robinson, Mississippi DOT; Bob Sharp, Pennsylvania DOT; Denise Tyler, Delaware Transit Corporation; Dan Wagner, RAE Consultants, Inc.; Pamela West, Mississippi DOT; Mike Wright, Florida DOT; Tracy Young, Arizona DOT

Banner photo credits (left to right): Nebraska RTAP, Hartford Transit, Indiana RTAP


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Updated April 22, 2021