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Hot Topics

This section includes informational and technical assistance resources are some of the most highly requested from National RTAP customers within the past year. If you would like any lists of hot topics that were on this page from previous years, please contact info@nationalrtap.org.

The following are selected resources that answer questions posed by users of the National RTAP Resource Center, and respondents to our national surveys of transit organizations.

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Hiring

National RTAP's Applying Good Business Practices: Hiring, Training and Evaluating Employees, 2023

National RTAP's Successful Strategies for Hiring Rural and Tribal Transit Operators webinar, 2023

National RTAP's Transit Manager Toolkit Section on Driver Recruitment, 2025

National RTAP/SURCOM's HR Training Short - Interview Questions eLearning course, 2021

TCRP's Building a Sustainable Workforce in the Public Transportation Industry-A Systems Approach, 2013

TransitCenter's Developing Transit Talent Pipelines, 2024

TRB's Opening Doors: Including People with Disabilities in the Transit Workforce, 2023

Transit Workforce Center's (TWC) Wages, Benefits, and Hiring Requirements

Medical Transportation

CCAM-TAC's Health Care Providers Working to Streamline Transportation Services for Patients, 2022

FTA's Medicaid Transportation Coverage & Coordination Fact Sheet, 2024

National Aging and Disability Transportation Center's (NADTC) Medical Transportation: Multi-Model Approaches to Accessing Health Care Services Toolkit, 2020

National RTAP/NADTC/NCMM's Mobility Management and Veterans Transportation to Healthcare, 2023

RHIHub's Transportation to Support Rural Healthcare, 2025

TCRP's Dialysis Transportation: The Intersection of Transportation and Healthcare, 2019

TCRP's Guidebook and Research Plan to Help Communities Improve Transportation to Health Care Services, 2021

National Transit Database (NTD)

FTA's National Transit Database

FTA's NTD Annual Data Publications Guide and NTD Annual Reporting User Guide

FTA's NTD Frequently Asked Questions

National RTAP's FTA Rural and Tribal NTD Overview and Updates webinar, 2018, and iNTD webinar, 2023

National RTAP's Rural Integrated National Transit Database (iNTD)

National Transit Institute Courses:

Transportation to Healthy Food

Rural Health Information Hub's Rural Hunger and Access to Healthy Food, 2025

Safe Routes Partnership's Safe Routes to Healthy Food Report and Action Agenda: Connecting Active Transportation to Healthy Food Access, 2020

Small Urban, Rural and Tribal Center on Mobility. Western Transportation Institute, and Montana State University's, Utilizing Public Transportation to End Food Insecurity in Rural and Small Urban Areas by Providing Better Access: A Case Study of Rural Counties in North Dakota, 2024

TRB's Breaking Barriers to Healthy Food and Healthcare, 2023 (see page 31 for the article)

Additional collections of resources are contained in our Topic Guides on the following subjects:

Suggest a Topic

Updated September 11, 2025

National RTAP offers one-stop shopping for rural and tribal transit technical assistance products and services. Call, email, or chat with us and if we can’t help with your request, we’ll connect you with someone who can!

" National RTAP offers one-stop shopping for rural and tribal transit technical assistance products and services. Call, email, or chat with us and if we can’t help with your request, we’ll connect you with someone who can! "

Robin Phillips, Executive Director
" You go above and beyond and I wanted to let you know that I appreciate it so much and always enjoy my time with you. The presentations give me so much to bring back to my agency and my subrecipients. "

Amy Rast, Public Transit Coordinator Vermont Agency of Transportation (VTrans)
" I always used the CASE (Copy And Steal Everything) method to develop training materials until I discovered RTAP. They give it to you for free. Use it! "

John Filippone, former National RTAP Review Board Chair
" National RTAP provides an essential service to rural and small transit agencies. The products are provided at no cost and help agencies maximize their resources and ensure that their employees are trained in all aspects of passenger service. "

Dan Harrigan, Former National RTAP Review Board Chair
" We were able to deploy online trip planning for Glasgow Transit in less than
90 days using GTFS Builder. Trip planning information displays in a riders'
native language, which supports gencies in travel training and meeting Title VI
mandates. "

Tyler Graham, Regional Transportation Planner Barren River Area Development District
Slide title

" Having a tool like GTFS Builder is really light years ahead of what it used to be at one time in terms of how fast you can put everything together. Our university students really can't imagine transit without it, so I think it's very important for us in terms of attracting that particular demographic. "

Michael Lachman, Transportation Services Manager HAPCAP - Athens Transit
Slide title

" In the past we used proprietary database software that was very challenging, very murky, and hard to update. GTFS Builder is a great opportunity to make this more user-friendly, more readily updatable and it
would enable us to show how to create a GTFS to more of the staff. "

Jaime McKay, Former Manager of Direct Services Center for Mobility Equity
Slide title

" Collaboration is a buzz word these days in the industry. On behalf of our Tribal segment, I appreciate RTAP for making Tribes a partner in industry opportunities. The organization goes over and beyond reaching partners one would not expect in a busy industry such as public transportation. Thank you for your tireless efforts! "

Franklin Akoneto, Comanche Nation
Slide title

"We are so very thankful for all your transportation training materials. Your resources are as valuable as gold!"

Holly Walton, Transportation Assistant Manager, Curative Connections

A program of the Federal Transit Administration administered by the Neponset Valley TMA

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