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Cost Analysis
Available in: Hardcopy Category: Management and Administration,Capital Assets,National RTAP Publish Date: 04/08/2013
National RTAP has provided a spreadsheet for use to track labor, overhead and expenses for transit procurement projects. A "Cost Analysis" must be performed when a "Price Analysis" is not sufficient to determine the price to be fair and reasonable and for sole source procurements, including contract modifications or change orders. Project managers should retain a comprehensive collection of all supporting documentation in the procurement project file at all times.

Cost-Benefit Analysis of Rural and Small Urban Transit
Available in: Category: Management and Administration,Planning and Design Publish Date: 07/01/2014
Produced by Small Urban & Rural Transit Center (SURTC),Cost-Benefit Analysis of Rural and Small Urban Transit identifies the value of fixed-route and demand-response services and small urban and rural communities. Quantifying the value of these services allows agencies to better make a case for local, state and federal funding. The author address issues including transportation cost savings, low-cost mobility benefits, and economic development impacts.

Costs and Benefits of Outsourcing Your RTAP Program
Available in: Category: Programs and Regulations,National RTAP,Transit Personnel Publish Date: 01/19/2012
Costs and Benefits of Outsourcing Your RTAP Program is a National RTAP State RTAP Manager networking webinar. Case studies from RTAPs who have outsourced their programs, and outcomes.

Costs and Benefits of Outsourcing Your RTAP Program Handout
Available in: Hardcopy Category: Management and Administration,National RTAP,Transit Personnel Publish Date: 01/19/2011
This handout on PennTRAIN's annual work plan that accompanied the National RTAP State RTAP Managers' Networking Webinar on the Costs and Benefits of Outsourcing Your RTAP Program on January 19, 2011.

Costs and Benefits of Outsourcing Your RTAP Program PowerPoint Presentation
Available in: Hardcopy Category: Management and Administration,National RTAP,Transit Personnel Publish Date: 01/19/2012
This is the PowerPoint presentation for the National RTAP State RTAP Managers' Networking Webinar that took place on Jan 19, 2012. The topic was Costs and Benefits of Outsourcing Your RTAP Program.

Creating a State Portal within National RTAP's ProcurementPRO
Available in: Hardcopy Category: Programs and Regulations,Management and Administration,Transit Operations,National RTAP,Transit Personnel Publish Date: 07/29/2020
National RTAP and AASHTO’s Multi-State Transit Technical Assistance Program (MTAP) co-hosted a webinar on July 29, 2020 on creating a state procurement portal within National RTAP’s existing ProcurementPRO application. 

Cross-Jurisdictional Sharing Between Tribes and Counties for Emergency Management
Available in: Category: Programs and Regulations,Safety and Security,Rider Groups Publish Date: 01/31/2017
California Rural Indian Health Board's Cross-Jurisdictional Sharing Between Tribes and Counties for Emergency Management toolkit has been developed to aid Tribes and counties in cross-jurisdictional sharing (CJS) for emergency management (i.e., preparedness, mitigation, response, and recovery). Both Tribal and county representatives are encouraged to review Tribe-focused toolkit materials to learn more about emergency management issues facing sovereign nations. Mutual acknowledgment of Tribal sovereignty and cultural resources by both Tribes and counties will provide the foundation for successful Tribe/county/CJS relationships.

Current Practices in the Use of Onboard Technologies to Avoid Transit Bus Incidents and Accidents
Available in: Category: Safety and Security,Transit Operations,Capital Assets Publish Date: 02/04/2020
The TRB Transit Cooperative Research Program's TCRP Synthesis 145: Current Practices in the Use of Onboard Technologies to Avoid Transit Bus Incidents and Accidents documents the current practices in the use of the various onboard technologies on transit buses to prevent incidents and accidents, with a primary objective of determining whether these technologies are effective in actual practice. The examination shows that many transit agencies are proactively instituting a number of approaches to address these collisions, including the piloting and use of collision avoidance technologies, such as forward collision warning (FCW), emergency braking, lane departure warning (LDW), and electronic stability control (ESC).

Curriculum for New State DOT Transit Grant Managers in Administering Federal and State Transit Grant
Available in: Category: Programs and Regulations,Management and Administration Publish Date: 09/08/2014
Produced by the National Cooperative Highway Research Program (NCHRP), Curriculum for New State DOT Transit Grant Managers in Administering Federal and State Transit Grants is a curriculum for training which includes all aspects of managing federal grant programs at transit departments of state DOTs. The training is for program administrators of Section 5307, 5310, 5311, and 5339.

Customer Driven Service (Instructor's Training Module)
Available in: Hardcopy Category: Transit Operations,National RTAP,Transit Personnel Publish Date: 06/28/2011
National RTAPs Customer Driven Service Instructors Training Module focuses on teaching transit staff that interact with customers the importance of customer service, as well as providing them with the tools and training they need to provide excellent customer service regardless of the situation or the customer. This instructors guide offers fast facts, best practices, exercises, quizzes and other guidelines to help drivers, dispatchers and other transit staff cultivate the best attitude for truly excellent customer service.

The instructors component of Customer Driven Service includes the instructors guide and instructors disc, a DVD. DVDs that can be viewed on television DVD players are also available upon request to info@nationalrtap.org.

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