Welcome to the National RTAP Support Center

Get support for National RTAP in the Cloud web apps, including Getting Started Guides, instructional videos, and other resources. Click one of the links below for the support information for that product. If you can’t find the answer to your question, contact us and we will be happy to assist you. 

National RTAP in the Cloud

National RTAP in the Cloud hosts National RTAP’s three web-based applications (web apps). All of the web apps and data are hosted on the National RTAP server, at no charge to users, and users can access the information and functionality from any computer or device with internet service, without having to download the application. 

Get Support for:

  • GTFS Builder - Creates General Transit Feed Specification (GTFS) files to be used by trip planning software such as Google Transit, BING maps, Hopstop/Apple Maps, or Yahoo Maps.
  • ProcurementPRO - Six easy steps to determine federal clauses and certifications when using Federal funds.
  • Website Builder - Build and manage a great-looking website that is hosted for free on the National RTAP server.

If you need eLearning support, contact elearning@nationalrtap.org.  If you have an information request, contact info@nationalrtap.org.