Technical Assistance Overview

Peer AssistanceOne of National RTAP’s objectives is to provide as well as facilitate technical assistance, for more efficient use of public transportation resources. Currently our technical assistance program consists of direct technical assistance, peer roundtables and chats, and a peer assistance network.


Direct Technical Assistance

National RTAP provides direct technical assistance for rural and tribal transit providers. Our staff and partner experts can assist you with starting and expanding transit services, procurement, implementing technologies and marketing strategies, and many other topics. If you would like to request this service, use this form to request direct technical assistance or contact us at info@nationalrtap.org.


Peer Roundtables and Chats

National RTAP Peer Roundtables and Chats began in 2018.  Peer Roundtables take place every other month and are informal discussions and open information exchange of issues affecting Transit Managers, State RTAP Managers, State DOT Managers, Tribal Transit Managers, and other groups. Roundtables are hosted on GoToMeeting, with no registration required. They are moderated by National RTAP staff and are not recorded, but notes are taken. There will always be some preselected topics for discussion, but attendees are welcome to bring their questions. 

Quarterly Twitter Chats are open to anyone with a Twitter account.  No registration is required, and a unique hashtag, such as #TransitMarketingMatters, will be set up so participants can follow the chat.  Chats are moderated by National RTAP staff, Review Board Members and other experts in the field, and have been held on topics including #RuralTransitHeroes and #Every1OnTheBus. Chat transcripts and summaries are posted following the chat. 

National RTAP Peer Calls were held from 2015-2018 and were an opportunity to share questions, challenges, and solutions on a specific topic in rural and tribal transit. They were not formal presentations, but were usually facilitated by peers with experience in the topic area or an industry expert. The calls were recorded and slides and any notes are provided on our website. 

Check out the Peer Roundtables and Chats page for upcoming dates and notes for Roundtables and Chats, as well as recordings and notes from past Peer Calls.


Peer Assistance Network

This network connects peers in the rural and tribal transit industry to help each other with common challenges and to share best practices. We match individuals seeking assistance on a particular issue with a peer who has experience in that area. Assistance may include email, phone, face-to-face meeting, document review, or sharing of resources or templates. National RTAP staff are available to facilitate as needed. 

If you are interested in utilizing the Peer Network for any issues that you face – big and small – submit a Peer Request Form or contact us at info@nationalrtap.org, 888-589-6821, or via chat.

In addition, for State DOT staff, check out AASHTO's Multi-State Transit Technical Assistance Program. MTAP enables member states to network and efficiently solve problems and share best practices through a variety of peer exchange opportunities. To find individuals in other states, visit the MTAP Technical Assistance Directory.