Mobility Management

Mobility management is the idea of using available resources to get passengers from point A to point  B. It usually focuses on coordination between different agencies providing transportation, and may include a technological component (ITS), such as scheduling and dispatching software, or regional website-based demand-response services.

National RTAP Resources

Scheduling and Dispatching Training Module

Transit Manager's Toolkit Chapter on Coordination and Mobility Management


Organizations and Programs

APTA's Mobility Innovation Hub

FTA's Mobility on Demand Sandbox Program

ITNAmerica's Rides in Sight contains a searchable database of national senior transportation options

National Aging and Disability Transportation Center (NADTC) provides mobility management training and maintains a collection of resources

National Center for Mobility Management (NCCM) many resources on mobility management include a newsletter.


Reports and Presentations

FTA's Mobility Management, Mobility on Demand, Mobility for All Presentation, 2018 and Mobility Payment Integration: State-of-the-Practice Scan, 2019

Hawai‘i Island Shared Mobility Roadmap, 2020

MassDOT/MassMobility's Partnering with Transportation Network Companies to Improve Mobility for Older Adults, People with Disabilities, and Low-income Individuals in Massachusetts and Staff Training: Creative Approaches to Expand Community Mobility, 2019

NADTC's Creating Inclusive Shared Mobility for Older Adults and People with Disabilities, 2019

NCMM's Mobility as a Service: Concept and Practice, Improving Mobility Access through Complete Streets and Mobility Management, 2018, Mobility Management: State of the States Report, 2018, and Integrating Emergency Management and Mobility Management, 2020

NCMM and FTA's Competencies for the Practice of Mobility Management, 2016

NCCM and SeniorCorps' Mobility Management: Introduction, Implementation, Community Service and Seniors, 2017

NCHRP's Expanding Access to Our Communities: A Guide to Successful Mobility Management Practices in Small Urban and Rural Areas, 2018, Connecting Transportation & Health: A Guide to Communication & Collaboration, 2019, and Opportunities for State DOTs (and others) to Encourage Shared-Use Mobility Practices in Rural Areas, 2019

Project for Public Spaces and Main Street America's Navigating Main Streets as Places: A People-First Transportation Toolkit, 2019

Rural Information Hub Rural Transportation Toolkit Chapter on Mobility Management, 2017

SUMC and NCMM's Examples of Mobility on Demand Policies and Public Private Partnerships to Increase Accessibility, 2020

TCRP's Standardizing Data for Mobility Management2013, Shared Mobility and the Transformation of Public Transit, 2017, and Mobility on Demand: A Smart, Sustainable, and Equitable Future, 2019


DISCLAIMER: The resources provided in each topic guide are not an exhaustive survey of every available resource on each topic. If you would like to add a resource to a Topic Guide, please email info@nationalrtap.org.

Updated October 16, 2020