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Applying Good Business Practices: Hiring, Training and Evaluating Employees
Available in: Hardcopy Category: Management and Administration,National RTAP,Transit Personnel Publish Date: 12/21/2018
This National RTAP technical brief, Applying Good Business Practices: Hiring, Training and Evaluating Employees, focuses on recruiting, hiring and retaining transit employees. It also identifies strategies for motivating and empowering employees, training employees, and conducting performance evaluations. It is a companion to the technical brief, Leading the Rural Transit Organization.  The tech brief was released in 2006 and updated in 2018.

Applying Structured Scheduling to Increase Performance in Rural Demand-Response Transportation
Available in: Category: Transit Operations,Planning and Design Publish Date: 10/30/2012
This research explains how to establish structured rural demand-response transportation service and enumerates its benefits through a case study consisting of actual service data. The case study shows a reduction in service miles by 27 percent due to implementation of structured scheduling.

APTA Primer on Transit Funding
Available in: Category: Management and Administration Publish Date: 04/01/2016
The APTA Primer on Transit Funding describes funding provisions of Fixing America's Surface Transportation Act and Other Related Laws, FY 2016 Through FY 2020.

Assessing Interactions Between Access Management Treatments and Multimodal Users
Available in: Category: Planning and Design,Rider Groups,Mobility Management Publish Date: 01/10/2019
TRB’s National Cooperative Highway Research Program (NCHRP) Web-Only Document 256: Assessing Interactions Between Access Management Treatments and Multimodal Users describes operational and safety relationships between access management techniques and the automobile, pedestrian, bicycle, public transit, and truck modes. This report will help assist in the selection of alternative access management techniques based on the safety and operation performance of each affected travel mode. The roadway system must accommodate many types of users—bicyclists, passenger cars, pedestrians, transit, and trucks. This report examines the interactions between multimodal operations and access management techniques and treatments, and the trade-off decisions that are necessary.
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Assessing the Benefits of Transportation Services to Veterans
Available in: Category: Programs and Regulations,Statistics and Data,Rider Groups Publish Date: 08/01/2018
Veteran's Transportation Program/VHA's Assessing the Benefits of Transportation Services to Veterans: Health Benefits and Cost Savings Provided by the Veterans Transportation Service describes transportation programs by the The Veterans Transportation Service (VTS). The VTS is a program of the Veterans Transportation Program, which facilitates the travel of Veterans to Department of Veterans Affairs (VA) and authorized non-VA healthcare facilities. Metrics tracked in this report include cost savings, cost avoidance, beneficiary travel reimbursement, special mode transportation, canceled appointments, timely discharges, emergency department visits, and impact on health outcomes. For example, the study found $13.2 million in savings due to reductions in unnecessary inpatient stay days from ...

Attracting and Retaining Women in the Transportation Industry
Available in: Category: Management and Administration,Transit Operations,Transit Personnel Publish Date: 02/09/2019
Attracting and Retaining Women in the Transportation Industry is study a by the Mineta Transportation Institute that synthesized research and identified additional research needed to attract, promote, and retain women in the transportation industry. This study details major findings and subsequent recommendations of the current atmosphere and the most successful ways to attract and retain young women in the transportation industry in the future. 

Attracting, Retaining, and Advancing Women in Transit
Available in: Category: Management and Administration,Transit Operations,Transit Personnel Publish Date: 03/10/2020
The TRB Transit Cooperative Research Program's TCRP Synthesis 147: Attracting, Retaining, and Advancing Women in Transit explores the strategies that have been deployed in transit and other related industries in order to attract, retain, and advance women in a variety of roles.  The report provides successful case examples, such as a Transit Careers Ladders Program and a Leadership Academy. 


Baseline Research on Allowable In-Kind and Local Match Sources
Available in: Category: Programs and Regulations,Management and Administration Publish Date: 02/01/2020
NCHRP's Baseline Research on Allowable In-Kind and Local Match Sources documents sources of funds used to match Federal Transit Administration (FTA) awards, with particular focus on sources of in-kind match and non-Department of Transportation federal funds. This report provides recipients, subrecipients, and awarding agencies a high-level overview of what sources of matching funds have been used across the country. It incorporates information gathered from a survey of State DOTs, case studies, extensive discussion with FTA, and field experience of the authors. The report features a number of rural and tribal case studies, including OATS, Inc. and the San Carlo Apache Tribe. Examples of in-kind match described include Rural Health Care Network, Rural Health Care Outreac...

Battery Electric Buses—State of the Practice
Available in: Category: Transit Operations,Planning and Design,Capital Assets Publish Date: 04/11/2018
TRB's Transit Cooperative Research Program (TCRP) Synthesis 130: Battery Electric Buses—State of the Practice documents current practices of transit systems in the planning, procurement, infrastructure installation, operation, and maintenance of battery electric buses (BEBs). The synthesis is intended for transit agencies that are interested in understanding the potential benefits and challenges associated with the introduction and operation of battery electric buses. The synthesis will also be valuable to manufacturers trying to better meet the needs of their customers and to federal, state, and local funding agencies and policy makers. 

Benchmarking and Comparative Measurement for Effective Performance Management by Transportation Agencies
Available in: Category: Statistics and Data,Planning and Design Publish Date: 02/27/2019
TRB's National Cooperative Highway Research Program (NCHRP) Research Report 902: Benchmarking and Comparative Measurement for Effective Performance Management by Transportation Agencies presents guidance and examples for selection of peer groups to ensure that benchmarking is effectively applied to enhance transportation system performance. Benchmarking—comparison of oneself with peers—has been successfully applied in many fields as a tool for assessing system performance, communicating about system performance with a broad stakeholder audience, and supporting performance management. The report includes practical guidance on how transportation agencies can undertake benchmarking to improve system performance management practices and highlights applications of the guidance in t...