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2021 Conference
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Best Practices Spotlight
Current: COVID-19
Archive: Wheelchair Charging
Archive: Deviated Fixed Route
Archive: Driver Training
Archive: Social Media
Archive: Advertising
Archive: Surveillance Programs
Archive: Fuel Efficient Driving
Archive: Travel Training
Archive: Safety
Archive: Employee Wellness Programs
Archive: Turning Used Oil Into Heat
Archive: Bike Sharing Programs
2020 Photo Contest
Rural Transit Day
Resource Center
Resource Library
Resource Catalog
COVID-19 Information
Topic Guides
ADA
Alternative Fuels
Defensive Driving
Disasters
Distracted Driving
Drug and Alcohol
Livability
Mobility Management
Procurement
Transit Asset Management
Tribal Transit
Wheelchair Securement
Rural iNTD
TACL
Training
National RTAP Training Overview
National RTAP eLearning
2 the Point Training
Spanish 2 the Point Training
ADA and Sensitivity
Bloodborne Pathogens
Customer Service
Defensive Driving
Distracted Driving
Drugs and Alcohol
Emergency Management
Passenger Safety
Transporting Non-Ambulatory Passengers
Directory of Trainers
Toolkits
ADA Toolkit
Welcome
Key Regulations, Standards, and Guidance
Service Type Requirements
General Requirements Common to All Service Types
Fixed Route Bus Requirements
Demand Response Requirements
Route Deviation Requirements
ADA Complementary Paratransit Requirements
Vehicle and Facility Accessibility
Accommodating Riders Using Mobility Devices
Service Animals
Passenger Assistance and Customer Service
Rider Information
Public Meetings and Outreach
Funding Considerations
Questions and Answers
New Developments
Glossary
Sample Policy Templates
Demand Response Service Policy Template
Route Deviation Service Policy Template
Commingled Service Policy Template
Fixed Route with Paratransit Service Policy Template
Bus Roadeo Toolkit
Welcome
Work Group
Tasks
Marketing And Recruitment
Registration
The Course
Vehicles
Judging
Determining The Winner(S)
Grievance Procedures
Food/Entertainment/Awards
Event Clean-Up
Materials And Supplies
Budget
Bus Roadeo Basics - Video
How to Find Anything Toolkit
Welcome
Start The Search
Formulate a Question
Narrow the Topic
Identify Information Clearinghouses
Free And Low-Cost Resources
Peer Assistance
Online Dialogues and Forums
Information and Best Practices
Hot Topics
Technical Assistance
Policies and Procedures
Technology Tools
Training And Conferences
Training Opportunities
Conferences
Assisting People With Finding Transportation
Appendices
State Transit Associations
State RTAP/5311 Websites
Newsletters and Blogs
Marketing Toolkit
Welcome
How-To Guide For Marketing Transit
Marketing Overview
Marketing in the Transit Environment
Developing a Marketing Plan
Strategies for Marketing Public Transit
Fundamental Communications
Strategies for Building Awareness, Image, and Support
Targeted Strategies for Generating Ridership
Marketing Plan Workbook
1. Situation Assessment Worksheet
2. Resources Worksheet
3. Goals and Objectives Worksheet
4. Target Markets Worksheet
5. Marketing Strategy Worksheet
Marketing Tools
Photo Library
Graphics Library
Templates
Transit Benefits Statistics
Other Tools
Other Resources
State RTAP Manager's Toolkit
Welcome
RTAP Program Overview
National RTAP
State RTAP Programs: Status and Trends
In-House And Outsourced Programs
RTAP Program & Components
Training
Technical Assistance
Marketing and Education
Scholarship Programs
Conferences and Roadeos
Research and Data Collection
Records Management
Starting A New RTAP Program
Conclusion & Resources
Sample Documents
Networking and Professional Development
Transit Manager's Toolkit
Welcome
Administration
Mission and Leadership
Budgeting and Finance 101
In-house vs. Contracted Management and/or Operations
Human Resources
Driver Recruitment, Training, and Retention
Operations and Planning
Safety, Security and Emergency Management
Coordination and Mobility Management
Planning and Evaluation
Communicating with the Public
Engaging with Tribes
Compliance
Federal Regulations and Circulars
Americans with Disabilities Act (ADA)
Grant Compliance Requirements
Drug and Alcohol Programs
Civil Rights
Procurement 101
Procurement – Beyond 101
Transit Asset Management
Glossary
Web Apps
Overview
Cost Allocation Calculator
Introduction
Product Features
Support
Instruction Manual
Instructional Webinar
Frequently Asked Questions
Related Links
Need Additional Help?
GTFS Builder
Introduction
Related Links
Support
Getting Started Guide
Step 1: Gather Bus Stops
Step 2: Build Schedules
Step 3: Generate GTFS
Advanced Topics
Additional Resources
ProcurementPRO
Introduction
Support
Getting Started
Instructional Webinar Video
Frequently Asked Questions
Procurement Types
Procurement Thresholds
Procurement Methods
Related Links
Need Additional Help?
Website Builder
Introduction
Support
Help Guide
FAQs
Accessibility
Webinars
Upcoming Webinars
Recent Webinars
Previous Webinars
Technical Assistance
Technical Assistance Overview
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Request Assistance
RTAPgo
Tribal Transit
Tribal Transit Overview
FTA Tribal Transit Program
TTAP
Tribal Transit Topic Guide
Tribal Awards
Engaging with Tribes
Request Peer Assistance
State RTAP
State RTAP Overview
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Applying Good Business Practices: Hiring, Training and Evaluating Employees
Available in: Hardcopy
Category: Management and Administration,National RTAP,Transit Personnel
Publish Date: 12/21/2018
This National RTAP technical brief,
Applying Good Business Practices: Hiring, Training and Evaluating Employees
, focuses on recruiting, hiring and retaining transit employees. It also identifies strategies for motivating and empowering employees, training employees, and conducting performance evaluations. It is a companion to the technical brief,
Leading the Rural Transit Organization
. The tech brief was released in 2006 and updated in 2018.
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=15
Applying Structured Scheduling to Increase Performance in Rural Demand-Response Transportation
Available in:
Category: Transit Operations,Planning and Design
Publish Date: 10/30/2012
This research explains how to establish structured rural demand-response transportation service and enumerates its benefits through a case study consisting of actual service data. The case study shows a reduction in service miles by 27 percent due to implementation of structured scheduling.
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=376
APTA Primer on Transit Funding
Available in:
Category: Management and Administration
Publish Date: 04/01/2016
The
APTA Primer on Transit Funding
describes funding provisions of Fixing America's Surface Transportation Act and Other Related Laws, FY 2016 Through FY 2020.
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=47
Assessing Interactions Between Access Management Treatments and Multimodal Users
Available in:
Category: Planning and Design,Rider Groups,Mobility Management
Publish Date: 01/10/2019
TRB’s National Cooperative Highway Research Program (NCHRP) Web-Only Document 256:
Assessing Interactions Between Access Management Treatments and Multimodal Users
describes operational and safety relationships between access management techniques and the automobile, pedestrian, bicycle, public transit, and truck modes. This report will help assist in the selection of alternative access management techniques based on the safety and operation performance of each affected travel mode. The roadway system must accommodate many types of users—bicyclists, passenger cars, pedestrians, transit, and trucks. This report examines the interactions between multimodal operations and access management techniques and treatments, and the trade-off decisions that are necessary.
...
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=970
Assessing the Benefits of Transportation Services to Veterans
Available in:
Category: Programs and Regulations,Statistics and Data,Rider Groups
Publish Date: 08/01/2018
Veteran's Transportation Program/VHA's Assessing the Benefits of Transportation Services to Veterans: Health Benefits and Cost Savings Provided by the Veterans Transportation Service describes transportation programs by the The Veterans Transportation Service (VTS). The VTS is a program of the Veterans Transportation Program, which facilitates the travel of Veterans to Department of Veterans Affairs (VA) and authorized non-VA healthcare facilities. Metrics tracked in this report include cost savings, cost avoidance, beneficiary travel reimbursement, special mode transportation, canceled appointments, timely discharges, emergency department visits, and impact on health outcomes. For example, the study found $13.2 million in savings due to reductions in unnecessary inpatient stay days from ...
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=1000
Attracting and Retaining Women in the Transportation Industry
Available in:
Category: Management and Administration,Transit Operations,Transit Personnel
Publish Date: 02/09/2019
Attracting and Retaining Women in the Transportation Industry
is
study
a by the Mineta Transportation Institute that synthesized research and identified additional research needed to attract, promote, and retain women in the transportation industry. This study details major findings and subsequent recommendations of the current atmosphere and the most successful ways to attract and retain young women in the transportation industry in the future.
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=986
Attracting, Retaining, and Advancing Women in Transit
Available in:
Category: Management and Administration,Transit Operations,Transit Personnel
Publish Date: 03/10/2020
The TRB Transit Cooperative Research Program's TCRP Synthesis 147:
Attracting, Retaining, and Advancing Women in Transit
explores the strategies that have been deployed in transit and other related industries in order to attract, retain, and advance women in a variety of roles. The report provides successful case examples, such as a Transit Careers Ladders Program and a Leadership Academy.
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=1088
Baseline Research on Allowable In-Kind and Local Match Sources
Available in:
Category: Programs and Regulations,Management and Administration
Publish Date: 02/01/2020
NCHRP's
Baseline Research on Allowable In-Kind and Local Match Sources
documents sources of funds used to match Federal Transit Administration (FTA) awards, with particular focus on sources of in-kind match and non-Department of Transportation federal funds. This report provides recipients, subrecipients, and awarding agencies a high-level overview of what sources of matching funds have been used across the country. It incorporates information gathered from a survey of State DOTs, case studies, extensive discussion with FTA, and field experience of the authors. The report features a number of rural and tribal case studies, including OATS, Inc. and the San Carlo Apache Tribe. Examples of in-kind match described include Rural Health Care Network, Rural Health Care Outreac...
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=1085
Battery Electric Buses—State of the Practice
Available in:
Category: Transit Operations,Planning and Design,Capital Assets
Publish Date: 04/11/2018
TRB's Transit Cooperative Research Program (TCRP) Synthesis 130:
Battery Electric Buses—State of the Practice
documents current practices of transit systems in the planning, procurement, infrastructure installation, operation, and maintenance of battery electric buses (BEBs). The synthesis is intended for transit agencies that are interested in understanding the potential benefits and challenges associated with the introduction and operation of battery electric buses. The synthesis will also be valuable to manufacturers trying to better meet the needs of their customers and to federal, state, and local funding agencies and policy makers.
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=920
Benchmarking and Comparative Measurement for Effective Performance Management by Transportation Agencies
Available in:
Category: Statistics and Data,Planning and Design
Publish Date: 02/27/2019
TRB's National Cooperative Highway Research Program (NCHRP) Research Report 902: Benchmarking and Comparative Measurement for Effective Performance Management by Transportation Agencies presents guidance and examples for selection of peer groups to ensure that benchmarking is effectively applied to enhance transportation system performance. Benchmarking—comparison of oneself with peers—has been successfully applied in many fields as a tool for assessing system performance, communicating about system performance with a broad stakeholder audience, and supporting performance management. The report includes practical guidance on how transportation agencies can undertake benchmarking to improve system performance management practices and highlights applications of the guidance in t...
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=996
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