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Volunteers in Transportation: Some Issues to Consider
Available in: Hardcopy Category: Management and Administration,National RTAP,Transit Personnel Publish Date: 11/29/2018
Volunteer transportation programs can be rewarding — for you, your volunteers, and your customers — if you are well prepared and well organized. Before beginning a volunteer transportation program for your transit agency, or starting up a transit service that will operate with volunteers, consider your resources.

This National RTAP Technical Brief, Volunteers in Transportation: Some Issues to Consider, will show you how to evaluate and explore the human and financial resources necessary for a successful program. It is important to remember that volunteer does not mean free. There are expenses inherent in operating a volunteer program that will be discussed in this brief.  The brief was updated in 2018.

Waste Control Practices at Bus Maintenance Facilities
Available in: Category: Transit Operations,Planning and Design Publish Date: 01/01/1995
TRB’s Transit Cooperative Research Program (TCRP) Synthesis 9: Waste Control Practices at Bus Maintenance Facilities explores methods used by transit agencies to reduce waste at maintenance and fueling facilities.

Website Builder
Available in: Category: Management and Administration,Transit Operations Publish Date: 01/01/2019
Since 2011, Website Builder has allowed users to create and design websites that are hosted on the National RTAP server free of charge. In 2019, National RTAP released Website Builder 3.0 using customer feedback to make improvements. Website Builder 3.0 makes it easier for users to create and edit their sites by providing a basic template, simplified design functions, and new support resources. And those wishing to do more advanced work on their websites are still able to do so. 

What Employees Need to Know About DOT Drug and Alcohol Testing
Available in: Category: Programs and Regulations,Safety and Security,Management and Administration Publish Date: 03/01/2019
Produced by the U.S. Department of Transportation (DOT), What Employees Need to Know About DOT Drug and Alcohol Testing aims to assist safety-sensitive employees subject to workplace drug & alcohol testing in understanding the requirements of 49 CFR Part 40 and certain DOT agency regulations.

Please note: This is the March 2019 revision. The U.S. DOT final rule was updated in 2017.  For the current information, visit the summary of changes page.

What Employers Need to Know About DOT Drug and Alcohol Testing
Available in: Category: Programs and Regulations,Safety and Security,Management and Administration Publish Date: 06/01/2015

Published by the Department of Transportation (DOT), What Employers Need to Know About DOT Drug and Alcohol Testing addresses the issue of employing safety-sensitive workers who must have Department of Transportation (DOT) drug and alcohol tests, or managing a DOT drug or alcohol testing program. This publication can help you understand ow to run an excellent program that meets DOT requirements.

Please note: the U.S. DOT final rule was updated in 2017.  Please read the summary of changes for current information.


What is Microtransit and How Can It Help Rural Mobility?
Available in: Hardcopy Category: Planning and Design,Mobility Management,National RTAP Publish Date: 11/18/2020
Microtransit can mean many things: flexible transit, on-demand transportation, demand-responsive transit, mobility on-demand, app-enabled transportation service, and more. Learn about recent successful microtransit projects in rural areas that expand mobility options for their residents. This National RTAP webinar, What is Microtransit and How Can It Help Rural Mobility, featured microtransit best practices from panelists Rodger Lentz, Chief Planning and Development Officer for the City of Wilson, North Carolina and Olivia Blahut, Partnerships Lead at Via Transportation, who have launched a successful pilot program using app-enabled on-demand public transportation.

What Transit Agencies Need to Inform the Public About Before Making Changes
Available in: Hardcopy Category: Programs and Regulations,Management and Administration,National RTAP,Transit Personnel Publish Date: 01/30/2019
What Transit Agencies Need to Inform the Public About Before Making Changes is a National RTAP checklist that agencies can use to determine what they need to notify the public about and gather public comments.  Potential changes a transit agency may make are grouped into three areas: compliance, priorities and strategies and allocating funds.  Resource links on administrative procedures, public hearings and informal rulemaking are provided.

What's New in the Transit Manager's Toolkit?
Available in: Hardcopy Category: Programs and Regulations,Safety and Security,Management and Administration,Planning and Design,Capital Assets,Mobility Management,National RTAP,Transit Personnel Publish Date: 01/26/2021
The National RTAP Transit Manager's Toolkit was developed to give new transit managers the information they will need on day one to ensure their rural transit organizations are operating smoothly and are in compliance with the federal regulations associated with receiving FTA Section 5311 funding. We've updated the Toolkit with new content and resources, and even new sections, such as Leading during a Pandemic and Communicating with the Public. Two members of the National RTAP Review Board who reviewed the new sections for an introduction to the updated content: Laura Corff and Shauna Miller.

Wheelchair Securement and Lifts (eLearning Training Videos)
Available in: eLearning Category: Safety and Security,Capital Assets,Rider Groups,National RTAP Publish Date: 08/01/2017
National RTAP eLearning provides training videos on wheelchair securement and lifts produced by BraunAbility and Q'Straint/Sure-Lok.

These videos and training materials are provided by the manufacturers as a convenience and for informational purposes only. These videos do not constitute an endorsement or approval by National RTAP of any of the products, services, or opinions in the video or the supplier.

Which Alternative Fuel Technology is Best for Transit Buses?
Available in: Category: Transit Operations,Planning and Design Publish Date: 01/01/2017
The choice of which fuel technology to use for transit buses is an important issue for public transit agencies in terms of budget impact, operating performance, bus purchasing decisions and related refueling and depot infrastructure, as well as greenhouse gas and air pollutant emissions. Carnegie Mellon University's Wilton E. Scott Institute for Energy Innovation and Traffic21 Institute explores currently available fuel choices in terms of cost, environmental and health impacts and other factors, and makes recommendations for transit buses in this policymaker guide - Which Alternative Fuel Technology is Best for Transit Buses.