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Current: Transportation to Scenic Destinations
Archive: COVID-19
Archive: Wheelchair Charging
Archive: Deviated Fixed Route
Archive: Driver Training
Archive: Social Media
Archive: Advertising
Archive: Surveillance Programs
Archive: Fuel Efficient Driving
Archive: Travel Training
Archive: Safety
Archive: Employee Wellness Programs
Archive: Turning Used Oil Into Heat
Archive: Bike Sharing Programs
Conference
2021 Conference
2019 Conference
2017 Conference
2020 Photo Contest
Rural Transit Day
Resource Center
Resource Library
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COVID-19 Information
Topic Guides
ADA
Alternative Fuels
Bloodborne Pathogens
Defensive Driving
Disasters
Distracted Driving
Drug and Alcohol
Livability
Mobility Management
Procurement
Transit Asset Management
Tribal Transit
Wheelchair Securement
Rural iNTD
TACL
Training
National RTAP Training Overview
National RTAP eLearning
2 the Point Training
Spanish 2 the Point Training
ADA and Sensitivity
Bloodborne Pathogens
Customer Service
Defensive Driving
Distracted Driving
Drugs and Alcohol
Emergency Management
Passenger Safety
Transporting Non-Ambulatory Passengers
Directory of Trainers
Toolkits
ADA Toolkit
Welcome
Key Regulations, Standards, and Guidance
Service Type Requirements
General Requirements Common to All Service Types
Fixed Route Bus Requirements
Demand Response Requirements
Route Deviation Requirements
ADA Complementary Paratransit Requirements
Vehicle and Facility Accessibility
Accommodating Riders Using Mobility Devices
Service Animals
Passenger Assistance and Customer Service
Rider Information
Public Meetings and Outreach
Funding Considerations
Questions and Answers
New Developments
Glossary
Sample Policy Templates
Demand Response Service Policy Template
Route Deviation Service Policy Template
Commingled Service Policy Template
Fixed Route with Paratransit Service Policy Template
Bus Roadeo Toolkit
Welcome
Work Group
Tasks
Marketing And Recruitment
Registration
The Course
Vehicles
Judging
Determining The Winner(S)
Grievance Procedures
Food/Entertainment/Awards
Event Clean-Up
Materials And Supplies
Budget
Bus Roadeo Basics - Video
How to Find Anything Toolkit
Welcome
Start The Search
Formulate a Question
Narrow the Topic
Identify Information Clearinghouses
Free And Low-Cost Resources
Peer Assistance
Online Dialogues and Forums
Information and Best Practices
Hot Topics
Technical Assistance
Policies and Procedures
Technology Tools
Training And Conferences
Training Opportunities
Conferences
Assisting People With Finding Transportation
Appendices
State Transit Associations
State RTAP/5311 Websites
Newsletters and Blogs
Marketing Toolkit
Welcome
How-To Guide For Marketing Transit
Marketing Overview
Marketing in the Transit Environment
Developing a Marketing Plan
Strategies for Marketing Public Transit
Fundamental Communications
Strategies for Building Awareness, Image, and Support
Targeted Strategies for Generating Ridership
Marketing Plan Workbook
1. Situation Assessment Worksheet
2. Resources Worksheet
3. Goals and Objectives Worksheet
4. Target Markets Worksheet
5. Marketing Strategy Worksheet
Marketing Tools
Photo Library
Graphics Library
Templates
Transit Benefits Statistics
Other Tools
Other Resources
State RTAP Manager's Toolkit
Welcome
RTAP Program Overview
National RTAP
State RTAP Programs: Status and Trends
In-House And Outsourced Programs
RTAP Program & Components
Training
Technical Assistance
Marketing and Education
Scholarship Programs
Conferences and Roadeos
Research and Data Collection
Records Management
Starting A New RTAP Program
Conclusion & Resources
Sample Documents
Networking and Professional Development
Transit Manager's Toolkit
Welcome
Administration
Mission and Leadership
Budgeting and Finance 101
In-house vs. Contracted Management and/or Operations
Human Resources
Driver Recruitment, Training, and Retention
Operations and Planning
Safety, Security and Emergency Management
Coordination and Mobility Management
Planning and Evaluation
Communicating with the Public
Engaging with Tribes
Compliance
Federal Regulations and Circulars
Americans with Disabilities Act (ADA)
Grant Compliance Requirements
Drug and Alcohol Programs
Civil Rights
Procurement 101
Procurement – Beyond 101
Transit Asset Management
Glossary
Web Apps
Overview
Cost Allocation Calculator
Introduction
Product Features
Support
Instruction Manual
Instructional Webinar
Frequently Asked Questions
Related Links
Need Additional Help?
GTFS Builder
Introduction
Related Links
Support
Getting Started Guide
Step 1: Gather Bus Stops
Step 2: Build Schedules
Step 3: Generate GTFS
Advanced Topics
Additional Resources
ProcurementPRO
Introduction
Support
Getting Started
Instructional Webinar Video
Frequently Asked Questions
Procurement Types
Procurement Thresholds
Procurement Methods
Related Links
Need Additional Help?
Website Builder
Introduction
Support
Help Guide
FAQs
Accessibility
Webinars
Upcoming Webinars
Recent Webinars
Previous Webinars
Technical Assistance
Technical Assistance Overview
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Request Assistance
RTAPgo
Tribal Transit
Tribal Transit Overview
FTA Tribal Transit Program
TTAP
Tribal Transit Topic Guide
Tribal Awards
Engaging with Tribes
Request Peer Assistance
State RTAP
State RTAP Overview
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ADA Essentials for Transit Board Members
Available in: Hardcopy
Category: Programs and Regulations,Management and Administration,Rider Groups
Publish Date: 01/01/2011
Produced by Easter Seals Project Action (ESPA),
ADA Essentials for Transit Board Members
was created for public transit system board members to enhance their knowledge of the ADA as public policy and how the ADA affects public transit vehicle and facilities design as well as public transit service delivery. Information includes the federal role in administering the ADA. The handbook addresses the evolution of the ADA and the nationwide movement toward coordinated transportation planning, mobility management, and universal design.
Please note that there are several options for download or order when visiting the website link. The National RTAP Resource Center also has several print copies that we would be able to ship to you. If you would like one, ...
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=232
ADA Guide for Rural Demand-Response Transportation Service Providers
Available in:
Category: Programs and Regulations,Rider Groups
Publish Date: 11/17/2014
Produced by the Easter Seals Project ACTION (ESPA),
ADA Guide for Rural Demand-Response Transportation Service Providers
breaks down ADA regulations for rural operators. It examines vehicle, service and customer service policies.
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=606
ADA Paratransit Service Models
Available in:
Category: Planning and Design,Rider Groups
Publish Date: 04/13/2018
TRB's Transit Cooperative Research Program (TCRP) Synthesis 135:
ADA Paratransit Service Models
provides information about current Americans with Disabilities Act (ADA) compliant paratransit service models and the underlying reasons why specific transit agencies have opted to keep or change their service model.
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=927
ADA Toolkit
Available in:
Category: Programs and Regulations,Management and Administration,Rider Groups,Transit Personnel
Publish Date: 05/27/2014
Produced by National RTAP,
ADA Toolkit
is an expansion of the ADA section of the
Transit Manager's Toolkit
, this resource provides information, best practices and tools for transit managers to comply with ADA regulations. Presented in the toolkit are various topics that will be relevant to the majority of agencies providing transportation services.
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=549
ADA Toolkit Update Webinar
Available in: Hardcopy
Category: Programs and Regulations,Rider Groups,National RTAP
Publish Date: 06/30/2020
The National RTAP ADA Toolkit was thoroughly updated in June 2020 with new content, resources, explanations, templates, questions and answers, glossary, and more. The Toolkit is meant to give rural and tribal transit managers an overview of their responsibilities under the Americans with Disabilities Act (ADA) regulations to provide equal service to all passengers. Beth Hamby and Buffy Ellis, KFH Group, and Cara Marcus, National RTAP, provided an overview of the updated toolkit's sections, features, and functionality.
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=1110
Addressing Changing Demographics in Environmental Justice Analysis, State of Practice
Available in:
Category: Programs and Regulations,Statistics and Data,Rider Groups
Publish Date: 02/01/2019
FHWA'S
Addressing Changing Demographics in Environmental Justice Analysis, State of Practice
documents how metropolitan planning organizations (MPO), State departments of transportation (DOT), and other transportation agencies are adapting Environmental Justice (EJ) analysis techniques to understand transportation impacts in communities undergoing rapid demographic change. The report also highlights national demographic trends, showing significant change in the size and location of low-income and minority households. These changes are documented in a series of State- and county-level maps demonstrating absolute and percent change in minority populations, low-income populations and limited English proficiency populations between the 1990 – 2010 decennial census per...
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Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=1015
Addressing Difficult Customer Situations
Available in:
Category: Rider Groups
Publish Date: 03/06/2017
TRB's Transit Cooperative Research Program (TCRP) Synthesis 127:
Addressing Difficult Customer Situations
considers issues surrounding difficult customers or passengers and the variety of circumstances that can arise when they utilize transit system facilities or vehicles. The report identifies current practices used by transit agencies to prevent, prepare for, and deal with these incidents.
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=830
Administration of ADA Paratransit Eligibility Appeal Programs
Available in:
Category: Rider Groups
Publish Date: 04/02/2018
TRB's Transit Cooperative Research Program (TCRP) Synthesis 133:
Administration of ADA Paratransit Eligibility Appeal Programs
identifies ADA eligibility appeal processes and documents current practices of transit systems. ADA paratransit eligibility appeal programs allow appellants the opportunity to present new information not provided or available during the initial eligibility decision that may warrant a change in eligibility determination. At the same time, any appeal program must consistently apply the decision-making standards established by the agency’s ADA paratransit certification program. As more agencies employ some form of conditional eligibility, eligibility appeal processes are emerging as a significant area of vulnerability. If the eligibility appeal process...
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=867
Admissibility and Public Availability of Transit Safety Planning Records
Available in:
Category: Programs and Regulations,Safety and Security,Management and Administration
Publish Date: 05/30/2018
TRB Special Report 326:
Admissibility and Public Availability of Transit Safety Planning Records
considers arguments favoring and opposing evidentiary protections for safety planning records. Factors to consider include desire for high-quality transit agency safety planning without fear of planning records being used against them in court and the preservation of a tort system that deters unsafe conditions and allows injured parties to be justly compensated.
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=915
Advanced Small Transit Vehicle Technology Study
Available in:
Category: Capital Assets
Publish Date: 12/01/2007
Small Urban & Rural Transit Center 's (SURTC) Advanced Small Transit Vehicle Technology Study is a market and technological analysis of all transit vehicles fewer than 30′ in length (for the purposes of this study, a small transit vehicle is defined by a length of fewer than 30′). It covers, vans, cutaway buses and small transit buses and discusses cost-benefit factors. The study study provides a list of manufacturers, technologies and concerns relating to small transit vehicles. The details included are the issues that transit providers face with procurement, available vehicles and technologies, analysis of the small vehicle market, developing technologies, and future actions and recommendations.
Related Items
Permanent URL
:
http://nationalrtap.org/Resource-Library/Advanced-Search/?fid=917
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