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Vermont Agency of Transportation Employee Retention and Knowledge Management Study
Available in: Category: Management and Administration,Planning and Design Publish Date: 01/01/2018
The Vermont Agency of Transportation (VTrans) developed a new strategic plan that included five goals that would support the agency’s mission and vision. Goal 5 of the plan is: Develop a workforce to meet the strategic needs of the agency. VTrans leaders were concerned with the loss of employees due to turnover and the subsequent impact of knowledge loss on the operations of the agency. This applied research study used a mixed methods approach in data gathering to help determine the state of employee retention and knowledge management (KM) at VTrans and to provide tools that could help with both retention and KM issues. Key steps in the Vermont Agency of Transportation Employee Retention and Knowledge Management Study involved an organizational assessment of turnover a...

Volunteers in Transportation: Some Issues to Consider
Available in: Hardcopy Category: Management and Administration,National RTAP,Transit Personnel Publish Date: 11/29/2018
Volunteer transportation programs can be rewarding — for you, your volunteers, and your customers — if you are well prepared and well organized. Before beginning a volunteer transportation program for your transit agency, or starting up a transit service that will operate with volunteers, consider your resources.

This National RTAP Technical Brief, Volunteers in Transportation: Some Issues to Consider, will show you how to evaluate and explore the human and financial resources necessary for a successful program. It is important to remember that volunteer does not mean free. There are expenses inherent in operating a volunteer program that will be discussed in this brief.  The brief was updated in 2018.

Waste Control Practices at Bus Maintenance Facilities
Available in: Category: Transit Operations,Planning and Design Publish Date: 01/01/1995
TRB’s Transit Cooperative Research Program (TCRP) Synthesis 9: Waste Control Practices at Bus Maintenance Facilities explores methods used by transit agencies to reduce waste at maintenance and fueling facilities.

Website Builder
Available in: Category: Management and Administration,Transit Operations Publish Date: 01/01/2019
Since 2011, Website Builder has allowed users to create and design websites that are hosted on the National RTAP server free of charge. In 2019, National RTAP released Website Builder 3.0 using customer feedback to make improvements. Website Builder 3.0 makes it easier for users to create and edit their sites by providing a basic template, simplified design functions, and new support resources. And those wishing to do more advanced work on their websites are still able to do so. 

What Employees Need to Know About DOT Drug and Alcohol Testing
Available in: Category: Programs and Regulations,Safety and Security,Management and Administration Publish Date: 03/01/2019
Produced by the U.S. Department of Transportation (DOT), What Employees Need to Know About DOT Drug and Alcohol Testing aims to assist safety-sensitive employees subject to workplace drug & alcohol testing in understanding the requirements of 49 CFR Part 40 and certain DOT agency regulations.

Please note: This is the March 2019 revision. The U.S. DOT final rule was updated in 2017.  For the current information, visit the summary of changes page.

What Employers Need to Know About DOT Drug and Alcohol Testing
Available in: Category: Programs and Regulations,Safety and Security,Management and Administration Publish Date: 06/01/2015

Published by the Department of Transportation (DOT), What Employers Need to Know About DOT Drug and Alcohol Testing addresses the issue of employing safety-sensitive workers who must have Department of Transportation (DOT) drug and alcohol tests, or managing a DOT drug or alcohol testing program. This publication can help you understand ow to run an excellent program that meets DOT requirements.

Please note: the U.S. DOT final rule was updated in 2017.  Please read the summary of changes for current information.


What Transit Agencies Need to Inform the Public About Before Making Changes
Available in: Hardcopy Category: Programs and Regulations,Management and Administration,National RTAP,Transit Personnel Publish Date: 01/30/2019
What Transit Agencies Need to Inform the Public About Before Making Changes is a National RTAP checklist that agencies can use to determine what they need to notify the public about and gather public comments.  Potential changes a transit agency may make are grouped into three areas: compliance, priorities and strategies and allocating funds.  Resource links on administrative procedures, public hearings and informal rulemaking are provided.

Wheelchair Securement and Lifts (eLearning Training Videos)
Available in: eLearning Category: Safety and Security,Capital Assets,Rider Groups,National RTAP Publish Date: 08/01/2017
National RTAP eLearning provides training videos on wheelchair securement and lifts produced by BraunAbility and Q'Straint/Sure-Lok.

These videos and training materials are provided by the manufacturers as a convenience and for informational purposes only. These videos do not constitute an endorsement or approval by National RTAP of any of the products, services, or opinions in the video or the supplier.

Which Alternative Fuel Technology is Best for Transit Buses?
Available in: Category: Transit Operations,Planning and Design Publish Date: 01/01/2017
The choice of which fuel technology to use for transit buses is an important issue for public transit agencies in terms of budget impact, operating performance, bus purchasing decisions and related refueling and depot infrastructure, as well as greenhouse gas and air pollutant emissions. Carnegie Mellon University's Wilton E. Scott Institute for Energy Innovation and Traffic21 Institute explores currently available fuel choices in terms of cost, environmental and health impacts and other factors, and makes recommendations for transit buses in this policymaker guide - Which Alternative Fuel Technology is Best for Transit Buses.

Winning Transit
Available in: Category: Management and Administration Publish Date: 12/10/2019
Transit Center's Winning Transit pulls together the experience of transit advocates into a guide for running successful transit campaigns that advance the long-term goal of achieving broad-based access to fast, frequent, reliable, affordable transit. The toolkit is available in PDF format and in chapters, and contains videos and sections on strategic campaigning, building relationships with government and agency staff, open data, transparency, assessing progress, and celebrating wins.