Contact Us

If you have a question about a rural or tribal transit industry topic, call us at 888-589-6821, e-mail info@nationalrtap.org, or start a live chat via the button above. We welcome comments and suggestions on National RTAP products as well—all input is appreciated. 

For individual staff e-mail addresses and phone numbers, please see the Staff page and click on the name of the person you wish to connect with. Our hours of operation are Monday–Friday, 9:00 AM–5:00 PM ET.


Tech Support

Visit the Support Center to get most of the answers you’ll need to use any of the National RTAP Web Apps – GTFS Builder, ProcurementPRO and Website Builder. If you still have questions, start a live chat, call 888-589-6821 and ask for Tech Support, or e-mail support@nationalrtap.org

For questions about National RTAP eLearning, call us at 888-589-6821, start a live chat, or e-mail elearning@nationalrtap.org.


Peer Support

To connect with a peer in the transit industry who has knowledge or experience to share about issues your agency is facing, you can request peer assistance from our Peer Support Network.

We also offer two, private online forums where you can contact your peers directly:


Social Media

There are many ways to connect with National RTAP through social media on FacebookTwitter, YouTubeLinkedIn and Instagram. Visit any of our social sites and you can follow, like, comment and share with us. 

Icons for our social media sites are also in the footer of our website and we have social share icons on the left side of all web pages. You can also scan the following QR codes with your phone.

National RTAP Facebook QR Code National RTAP YouTube QR Code National RTAP LinkedIn QR Code National RTAP Instagram QR Code





Office Locations


Headquarters - MA

5 Wheeling Avenue

Woburn, MA 01801

Main: 888-589-6821

Fax: 781-895-1122


Washington, DC

718 7th Street NW

Washington, DC 20001

Main: 888-589-6821


Need Help?

We provide support by phone, email, and chat, plus a number of online resources.


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