Program Status and Trends

Since the 2015 survey, the trend to outsource the state RTAP program has reversed based on the 2017 survey results.  In 2017, 49 percent of the states provided the program in-house compared to 42 percent in 2015.   Fewer states outsource in 2017 representing only 27 percent compared to 30 percent in 2015 and the number of states using a combination of in-house and outsource has also gone down from 38 percent in 2015 to 24 percent in 2017.  Similar to other years, most training is provided in person (84 percent) using PowerPoint presentations and in-house material.  Seventy-one percent of the respondents also use National RTAP materials which is up slightly from 2015.  States continue to depend on in-state and out-of-state conferences for training as well. 

In 2015 the state RTAP programs were introduced to the National RTAP eLearning program.  At that time no state was using the program while 10 states had registered but had not yet used the program.  In 2017, 19 states were actively using the program. More states are also using software, ranging from MS Excel, Black Cat Grant Management and customized software, for grants management. 


Current trends


Data Point  2010        2013      2015  2017
In-house Program 67% 48%  42% 49%
Outsourced Program 33% 30%  30% 27%
Combination (In-House and Outsourced) n/a 22%  38% 24%
In Person Training n/a 62%  90% 83%
Online Training n/a n/a  47% 33%
National RTAP eLearning n/a n/a 0% 39%
In-House Material n/a n/a 57% 51%
National RTAP Material n/a n/a 67% 71%
Scholarships 67% 76%  n/a n/a
Paid Travel to In-State Conferences n/a n/a 73% 76%
Paid Travel to Out-of-State Conference n/a n/a 80% 71%
Use Software for Grant Management n/a n/a 40% 61%
*Questions marked n/a were not asked that year.

There are a few types of training that are required by the Federal Transit Administration (FTA) such as ADA and Drug and Alcohol.  Many states also have a number of trainings that is required.  Over the years National RTAP has changed the way the question about training is asked.  The list below is based on the training sessions that are offered by at least 40 percent of the states.  In 2017 many of the trainings that were listed in previous years are still provided but did not represent at least 40 percent of the states. 


Training Course  2010      2013     2015 2017
ADA x x x x
Customer Service x x x  
Defensive Driving x x x x
Driver Stress and Fatigue x      
Drug and Alcohol Testing x   x x
Emergency and Accident Procedures        x x x x
FTA Charter Regulations x      
Maintenance   x x x
PASS   x x x
Pre- and Post-Trip Inspection x x x  
Procurement       x
Safety and Security x x x x
Scheduling and Dispatching x      
Sensitivity Training x x x  
Substance Abuse/Reasonable Suspicion x x x x
Title VI       x
Train the Trainer       x
Transit Operations x      
Wheelchair Lift Operation   x x  
Wheelchair Securement   x x x


For more detail, view the results of the 2017 State RTAP Manager's Survey Summary.