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Volunteers in Transportation: Some Issues to Consider

Volunteer transportation programs can be rewarding — for you, your volunteers, and your customers — if you are well prepared and well organized. Before beginning a volunteer transportation program for your transit agency, or starting up a transit service that will operate with volunteers, consider your resources.

This National RTAP Technical Brief, Volunteers in Transportation: Some Issues to Consider, will show you how to evaluate and explore the human and financial resources necessary for a successful program. It is important to remember that volunteer does not mean free. There are expenses inherent in operating a volunteer program that will be discussed in this brief.  The brief was updated in 2018.

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