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Rider Groups
    - Passengers with Disabilities
National RTAP
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Transit Personnel
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2 the Point - ADA and Sensitivity - Spanish

National RTAP 2 the Point Training Cards have been designed to be quick refresher trainings for transportation drivers that can be reviewed in the break room, while parked and waiting for a passenger to finish an appointment, or at the beginning of the day before beginning a route. Each card has training information on the front and a set of questions on the back.  After the driver finishes reviewing the information, he/she can answer the short quiz.  There is space at the bottom of the card for both the driver's and his/her supervisor's signature.

ADA and Sensitivity covers: general guidelines, customers with hearing impairments, customers with vision disabilities, customers who use service animals, and customers who use wheelchairs

This training was released in 2013 and updated and translated into Spanish in 2018.