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    - Customer Service

John Martin Series: Putting the Riders Needs First: How to Identify and Meet Customer Needs

This is Powerpoint presentation for a webinar in the National RTAP John Martin Series, Putting the Rider's Needs First: How to Identify and Meet Customer Needs. The Resource Center also has a limited number of DVDs available for order.

Citation: National RTAP. John Martin Series: Putting the Riders Needs First: How to Identify and Meet Customer Needs. 2010. https://youtu.be/8Kibey7VB2c

Permanent URL: http://nationalrtap.org/Resource-Library/Advanced-Search/fid=168