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Assessing the Benefits of Transportation Services to Veterans

Veteran's Transportation Program/VHA's Assessing the Benefits of Transportation Services to Veterans: Health Benefits and Cost Savings Provided by the Veterans Transportation Service describes transportation programs by the The Veterans Transportation Service (VTS). The VTS is a program of the Veterans Transportation Program, which facilitates the travel of Veterans to Department of Veterans Affairs (VA) and authorized non-VA healthcare facilities. Metrics tracked in this report include cost savings, cost avoidance, beneficiary travel reimbursement, special mode transportation, canceled appointments, timely discharges, emergency department visits, and impact on health outcomes. For example, the study found $13.2 million in savings due to reductions in unnecessary inpatient stay days from this transportation service.

Citation: Fee, Amber L. et al. Assessing the Benefits of Transportation Services to Veterans: Health Benefits and Cost Savings Provided by the Veterans Transportation Service. Prepared by Mitre for the Veterans Transportation Program/VHA, 2019.

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