- All calls for Public Transit, Access Transportation and Veteran’s Transportation come into one phone number 1-888-217-5222 (983-2494 locally).
- Dispatchers are on duty from 7:00 AM to 5:00 PM Monday through Friday. Ride requests need to called in between 7:00 A.M. and 3:00 P.M.
- We try to answer each call in person, if we can’t, an auto-attendant will help re-direct your call. If you don’t get a dispatcher in person, please leave a message and one will call you back as soon as possible. Voice mail is available day and night seven days a week.
Kanabec County – Timber Trails Public Transit dispatchers perform an essential function in our department; they coordinate the rides and the routes. Dispatchers help determine what program will best meet each caller’s needs. They’ll explain about the fare or how the ride will be billed.
“Our dispatchers are a great crew. They are the heart of our operation. When I hear them on the radio with our drivers or listen to them working with someone on the phone, I am in awe of their caring. More than that – the depth of their knowledge and dedication to their jobs is amazing.”
-Helen Pieper, Transit Director