Welcome to the National RTAP Support Center

Get support for National RTAP in the Cloud Web Apps, including Getting Started Guides, videos, other documentation, and forums. If you have a question about a particular web app, click one of the links below for the support information for that product. If you can’t find the answer to your question in our database, please contact us below, and we will be happy to assist you. 

Getting Started with National RTAP in the Cloud

National RTAP in the Cloud hosts all of National RTAP’s web-based applications (web apps), making them easily available and free of cost to users across the country. All of the applications and data are hosted on the National RTAP server, and users can access the information and functionality without having to download the applications to their computers. It also allows users to access the web apps from any computer or device with internet service. National RTAP in the Cloud lives anywhere you can connect to the internet!

Get Support for:

  • Contact Builder - Enables you to create, manage, and send messages to contact lists.
  • EventShare - Enables you to share and search for events.
  • GTFS Builder - Creates General Transit Feed Specification (GTFS) files to be used by trip planning software such as Google Transit, BING maps, Hopstop/Apple Maps, or Yahoo Maps.
  • ProcurementPRO - Six easy steps to determine federal clauses and certifications when using Federal funds.
  • Website Builder - Build and manage a great-looking website that is hosted for free on the National RTAP server.
Still need help?

We are available Monday through Friday from 9:00 AM to 5:00 PM Eastern Time, and we do our best to respond within 24 hours (excluding weekends and holidays).