Mobility management is the idea of using available resources to get passengers from point A to point B. It usually focuses on coordination between different agencies providing transportation, and may include a technological component (ITS), such as scheduling and dispatching software, or regional website-based demand-response services.
National RTAP Resources
Scheduling and Dispatching Training Module
Transit Manager's Toolkit Chapter on Coordination and Mobility Management
Organizations and Programs
APTA's Mobility Innovation Hub
FTA's Mobility on Demand Sandbox Program
ITNAmerica's Rides in Sight contains a searchable database of national senior transportation options
National Aging and Disability Transportation Center (NADTC) provides mobility management training and maintains a collection of resources
National Center for Mobility Management (NCCM) many resources on mobility management include a newsletter.
Reports and Presentations
FTA's Mobility Management, Mobility on Demand, Mobility for All Presentation, 2018 and Mobility Payment Integration: State-of-the-Practice Scan, 2019
Hawai‘i Island Shared Mobility Roadmap, 2020
MassDOT/MassMobility's Partnering with Transportation Network Companies to Improve Mobility for Older Adults, People with Disabilities, and Low-income Individuals in Massachusetts and Staff Training: Creative Approaches to Expand Community Mobility, 2019
NADTC's Creating Inclusive Shared Mobility for Older Adults and People with Disabilities, 2019
NCMM's Mobility as a Service: Concept and Practice, Improving Mobility Access through Complete Streets and Mobility Management, 2018, and Mobility Management: State of the States Report, 2018
NCMM and FTA's Competencies for the Practice of Mobility Management, 2016
NCCM and SeniorCorps' Mobility Management: Introduction, Implementation, Community Service and Seniors, 2017
NCHRP's Expanding Access to Our Communities: A Guide to Successful Mobility Management Practices in Small Urban and Rural Areas, 2018, Connecting Transportation & Health: A Guide to Communication & Collaboration, 2019, and Opportunities for State DOTs (and others) to Encourage Shared-Use Mobility Practices in Rural Areas, 2019
Project for Public Spaces and Main Street America's Navigating Main Streets as Places: A People-First Transportation Toolkit, 2019
Rural Information Hub Rural Transportation Toolkit Chapter on Mobility Management, 2017
SUMC and NCMM's Examples of Mobility on Demand Policies and Public Private Partnerships to Increase Accessibility, 2020
TCRP's Standardizing Data for Mobility Management, 2013, Shared Mobility and the Transformation of Public Transit, 2017, and Mobility on Demand: A Smart, Sustainable, and Equitable Future, 2019
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Updated April 30, 2020